Shipping policy

At CREOLE, we take great care in delivering your handcrafted designer pieces with precision and elegance. Every order is specially processed to maintain our high standards of quality, craftsmanship, and packaging.

Order Processing & Shipping Timeline

All our garments are made to order. Please allow us up to 15 working days from the date of order confirmation to process and ship your purchase.

*Working days exclude weekends and public holidays.

Shipping Charges

We offer free standard shipping on all domestic orders across India.

Order Tracking

Once your order has been dispatched, you will receive an email with the tracking details so you can follow your delivery in real-time.

Shipping Locations

Currently, we ship across all serviceable pin codes within India. For international shipping inquiries, please contact us directly at info@creole.in.

Delays & Exceptions

While we strive to deliver within the promised timeline, occasional delays may occur due to factors beyond our control (e.g., logistics disruptions, natural calamities, or high-volume periods). We appreciate your patience and understanding in such cases.

Packaging

Each order is carefully packed in premium CREOLE packaging to ensure it reaches you in perfect condition. If your package appears tampered with or damaged upon arrival, please reach out to us immediately.

Customer Support

For any queries related to your order or delivery status, feel free to write to us at info@creole.in. Our team will be happy to assist you.